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Fortell has expanded access to its prescription AI hearing aids across more than 30 states, using new clinic locations and its Fortell Anywhere video service. The company says remote patients receive devices programmed to their audiograms, with live fittings and follow-up care from state-licensed audiologists.
Fortell says its prescription AI hearing aids are now available in more than 30 states, expanding beyond its New York flagship through new clinics and its remote audiology service, Fortell Anywhere. The company says the expansion lets patients receive video-based fittings and follow-up care from audiologists without needing to travel to a Fortell clinic.
The company’s new clinic locations include Greenwich, Palm Beach and Boston, while Fortell says it can support patients locally in San Francisco and Palo Alto. The expansion also extends access beyond its flagship location at 530 Park Avenue in New York. The report does not list every state where the service is available.
Under Fortell Anywhere, hearing aids are shipped programmed to a patient’s audiogram, as with other AI hearing aids. A Fortell audiologist then conducts a live fitting and fine-tuning session over video, a form of remote support similar to using remote hearing-aid accessories. The company says patients can receive follow-up care and adjustments through the Fortell app. Its care model uses a fully employed team of state-licensed audiologists.
Fortell says each purchase includes five years of audiological care, a 100-day home trial and a three-year warranty, details to consider when comparing hearing aids for everyday listening. The company describes its devices as using custom AI chips to separate speech from competing sounds on the hearing aid itself. Those descriptions and the performance claims cited below come from company materials or the studies and testing identified in the report, rather than from a new independent review of the expansion.
Remote Fittings Expand Patient Access
The announcement expands the geographic reach of a prescription hearing-aid service that pairs remote delivery with audiologist involvement. For people who live far from a clinic or have difficulty traveling, video fittings could reduce one practical barrier to receiving and adjusting hearing aids. The model still depends on professional assessment and follow-up, rather than presenting the devices as a self-service product.
The expansion also reflects a broader move toward hybrid hearing care, combining technology delivered to a patient’s home with licensed clinical support. Whether that model improves access or outcomes at scale will depend on factors the announcement does not quantify, including patient uptake, service availability in each state and the resources required for ongoing care.
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How Fortell Anywhere Works
Fortell was founded in 2021 and develops prescription hearing aids that combine custom silicon, AI-based sound processing and audiology care, according to the source report. Fortell Anywhere is the company’s remote-care component: devices are prepared using a patient’s audiogram, then fitted and adjusted by an audiologist over video, with later support offered through the app.
The report also cites performance findings associated with Fortell. It says independent sound-testing lab HearAdvisor recorded the company’s highest overall and speech-in-noise scores, including a speech-in-noise score out of the box, without additional tuning. It also reports that a double-blind randomized controlled trial published in the International Journal of Audiology found 95% of participants preferred Fortell over top-tier hearing aids from five major manufacturers for ease of understanding speech in noise. The article does not provide the trial’s sample size or further details about its methods. Fortell was also named to TIME’s Best Inventions of 2026, according to the report.
“For many people, the hardest part of getting Fortell has been getting to Fortell.”
— Cole Morris, Fortell co-founder and COO, in a company release
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State Coverage and Outcomes Still Unclear
The announcement says the service reaches more than 30 states, but the source report does not give a complete state-by-state list, explain whether availability is the same in every state, or specify when each location began operating. It also does not report how many patients have used Fortell Anywhere or how quickly appointments and follow-up care can be arranged.
The performance findings are summarized in the source report, but detailed trial information and the testing data are not included there. The expansion announcement also provides no independent assessment of whether remote fittings produce outcomes comparable to in-person care. Those questions remain separate from the confirmed geographic expansion.
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Availability and Care Details to Watch
Fortell says it is scaling Fortell Anywhere alongside its clinic expansion. Patients seeking service will need to confirm directly with the company whether it is available in their state and what steps are required to arrange an audiogram, fitting and follow-up. The source report does not provide a timetable for additional clinics or further state additions.
As the service grows, useful measures to watch include the number of states and patients served, appointment access, and how the company supports adjustments over time. Fortell has not provided those figures in the material cited here.
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Key Questions
How many states does Fortell now serve?
Fortell says its prescription AI hearing aids are available in more than 30 states. The source report does not provide a full state-by-state list.
What is Fortell Anywhere?
Fortell Anywhere is the company’s remote audiology service. Fortell says devices are programmed to a patient’s audiogram, then fitted and fine-tuned in a live video session with an audiologist, with follow-up adjustments supported through its app.
Where has Fortell opened or added local support?
The report names new clinics in Greenwich, Palm Beach and Boston, and says Fortell can support patients locally in San Francisco and Palo Alto. It does not give the full list of service locations.
What care and warranty come with a purchase?
According to the report, each purchase includes five years of audiological care, a 100-day home trial and a three-year warranty. Patients should confirm current terms with Fortell.
What is not yet clear about the expansion?
The announcement does not identify every state covered, report patient numbers or provide a schedule for further expansion. It also does not include comparative outcome data for remote and in-person fittings.
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